Wisdom WFM Pricing
Wisdom WFM is simple, fair and all inclusive. Versatile user options include a customizable list of features and tools. The web application is hosted and integrates with all contact center solutions.
Here are features and tools included for our main user types:
Basic User
Tools & Features for Agents
- My Schedules
- Shift Bidding
- Leave Requests
- Vacation Banking and Vacation Bidding
- Shift Segment Change Requests
- Simple Shift Trades and Offers
- Multi-Part Shift Trades
- Extra Hours
- Punch Clock and Adherence
- Team Schedules *
- My Friends *
Administrative User
Features for Supervisors, Managers and Admin
- Includes All BASIC USER Functionality!
- One-Click Forecasting / Scheduling
- Multiple Activity Allocation Method
- Binary and Intelligent Adherence
- Intraday Management Tools
- Create and rollback Baselines
- Easy Approvals Console
- Report Server and Business Analytics
- Advanced Meeting Scheduler
- Scheduling Configurations
- System Configurations